I think that hard to measure consequences vs easy to measure financial impacts are why so many companies go down the path of mediocrity one small change at a ti

I think that hard to measure consequences vs easy to measure financial impacts are why so many companies go down the path of mediocrity one small change at a time. "If we make people jump through all of these hoops for software/hardware/whatever we save $X per year." HR, finance, corp IT and facility management in big companies rarely factor in employee happiness because you can't put that as a line item in the budget. Their priorities become aligned with their own interests. HR is starting to wise up as evidenced by improving benefits packages and various industry publications. And while that's good that's probably a consequence of being held directly accountable for recruiting and retention which doesn't translate readily to other departments. There's still a dramatic disconnect between various departments and what benefits the company as a whole.