12 ms·
These are good points. Google does offer services that nobody else has. Some that are very easy to use, and competitively advantageous. Except... Customer serv
by valarauca1 10y ago
These are good points. Google does offer services that nobody else has. Some that are very easy to use, and competitively advantageous.
Except... Customer service for cloud platforms is terrible. Not only is there an image problem. The fact that there is almost a blog post about Google Cloud Service screwing over a customer and just flat not communicating happens every 2-3 months.
- tscanausa 10y agoIf you have an case ids, where you had terrible service with Google Cloud Platform Support, please send them to me (tsg@google.com) and I will investigate them. Best, Terrance
- user5994461 10y agoGiven this description, that doesn't seem any worse than the AWS support. /s