I used it a year ago to book a last minute hotel, when I got to the hotel 30 mins later they said they hadn't gotten it and they had no rooms available anyway.

I used it a year ago to book a last minute hotel, when I got to the hotel 30 mins later they said they hadn't gotten it and they had no rooms available anyway. After they called Hotel Tonight and 20 mins of waiting for faxes they found a room for us though. Not sure if that's a positive review or not, but it worked out for me.