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> "Any Nexus device can be reflashed to a custom Android build for example. Of course you void your warranty that way." Maybe in the USA you do (I'm not sure a
by jbmorgado 10y ago
> "Any Nexus device can be reflashed to a custom Android build for example. Of course you void your warranty that way."
Maybe in the USA you do (I'm not sure about consumer protection law there), but in the EU you certainly don't. The law states clearly that: It's up to the manufacturer to prove that the unintended software modification caused the hardware problem.
So, if your software modification doesn't pose any problem, or even in the case it does, if it doesn't affect the part of the device you are asking to repair under warranty, then the manufacturer has to make the repair under warranty.