Adwords has excellent human support. Of course, you have to reach the level where they take enough interest in you. I've found that to be about the $2000/month

Adwords has excellent human support. Of course, you have to reach the level where they take enough interest in you. I've found that to be about the $2000/month level. If you get to the $100K+/yr level then you get a rep. with a direct line that you can appeal to. Then once you have your adwords rep on board, they are good at helping you get support from other groups... Checkout, Google products, etc.