One source I know of are the 'cultural dimensions' by Geert Hofstede [1]. I find it useful as a mental model, though it's a simplification of course, and thus o

One source I know of are the 'cultural dimensions' by Geert Hofstede [1]. I find it useful as a mental model, though it's a simplification of course, and thus open to criticism. Doesn't tell you how to handle this situation either, but might help you understand the perspective of the client. [1] https://geert-hofstede.com/organisational-culture.html https://geert-hofstede.com/organisational-culture.html