4 ms·

I do not agree. My 2009 MBP lasted much longer, and required way less maintenance time, than any PC I've owned or used.

slantyyz 10y ago
Of all the laptops I've had, and PC laptops vastly the outnumber Macs, I've only had one fail catastrophically. And that is my 2011 Macbook Pro, which failed right after its AppleCare expired. It had already had its logic board replaced once under AppleCare. Thousands of 2011 Macbook Pro owners had the same, now infamaous, problem, and Apple pretty much pretended the problem did not exist (until after my AppleCare expired and forced me to buy another laptop, which was not a Mac).
- st3v3r 10y ago
  Good for you. I have not had anywhere near that experience. My anecdote cancels out yours.
  - slantyyz 10y ago
    >> My anecdote cancels out yours. Sure, but I doubt it cancels out the other 10,000+ owners of defective early 2011 Macbook Pros. http://www.macworld.co.uk/news/mac/petition-demands-apple-fix-macbook-pro-graphics-woes-3537300/ http://www.macworld.co.uk/news/mac/petition-demands-apple-fi...
    - st3v3r 10y ago
      No, but the anecdotes of thousands of other Macbook Pro users does. If you're going to say that the MBP is a bad laptop based on that one thing, then you're going to have to rule out every other laptop manufacturer on earth, as they've all had issues with specific models.
      - slantyyz 10y ago
        But I never said that. I just countered an anecdote with a different anecdote. In the absence of contradictory anecdotes, people reading the thread would be left with the false perception that Apple doesn't produce the occasional lemon. I'm citing a fairly well publicized incident that affected a significant number of Macbook owners - and these models were the top end 15" MBPs with quad core i7s with discrete GPU models - among the most expensive of Apple laptops, I might add - that Apple completely dropped the ball on. And this is coming from someone who recognizes that Apple historically has the best build quality and customer service. There was a massive thread on the official Apple support forums on this problem that spanned a couple of years and a few hundred pages. Tens of thousands of posts without a single official peep from Apple. There were plenty of articles written about it on Mac sites and other tech sites like Ars Technica. It took Apple over a year to even acknowledge the issue. By the time Apple did issue the Repair Order (recall), a lot of people wrote off or sold their laptops at a loss and had no recourse. So this is a little different from other laptop manufacturers having issues with a specific model. Before the Repair Order was issued, the official fix was to replace the logic board with a fresh logic board that had the same defect (most of the people who had their logic boards replaced got the same problem within a few months, including myself). Great if you had AppleCare, but a $500+ fix if the AppleCare had lapsed or if you didn't have AppleCare. Am I bitter? Of course I am. I bought a relatively top end laptop from a company that had a reputation for treating their customers way better than their competitors. And I happily paid the premium (maybe 1K more than a similarly spec'ed Windows laptop at the time) with the expectation that I would be taken care of in the unlikely chance there was something wrong with my MBP. And that didn't happen. I was just lucky that I kept my bricked MBP around so that I could get it fixed when the recall finally came around. At least then I could get some salvage value out of it.

Of all the laptops I've had, and PC laptops vastly the outnumber Macs, I've only had one fail catastrophically. And that is my 2011 Macbook Pro, which failed right after its AppleCare expired. It had already had its logic board replaced once under AppleCare. Thousands of 2011 Macbook Pro owners had the same, now infamaous, problem, and Apple pretty much pretended the problem did not exist (until after my AppleCare expired and forced me to buy another laptop, which was not a Mac).

st3v3r 10y ago
Good for you. I have not had anywhere near that experience. My anecdote cancels out yours.
- slantyyz 10y ago
  >> My anecdote cancels out yours. Sure, but I doubt it cancels out the other 10,000+ owners of defective early 2011 Macbook Pros. http://www.macworld.co.uk/news/mac/petition-demands-apple-fix-macbook-pro-graphics-woes-3537300/ http://www.macworld.co.uk/news/mac/petition-demands-apple-fi...
  - st3v3r 10y ago
    No, but the anecdotes of thousands of other Macbook Pro users does. If you're going to say that the MBP is a bad laptop based on that one thing, then you're going to have to rule out every other laptop manufacturer on earth, as they've all had issues with specific models.
    - slantyyz 10y ago
      But I never said that. I just countered an anecdote with a different anecdote. In the absence of contradictory anecdotes, people reading the thread would be left with the false perception that Apple doesn't produce the occasional lemon. I'm citing a fairly well publicized incident that affected a significant number of Macbook owners - and these models were the top end 15" MBPs with quad core i7s with discrete GPU models - among the most expensive of Apple laptops, I might add - that Apple completely dropped the ball on. And this is coming from someone who recognizes that Apple historically has the best build quality and customer service. There was a massive thread on the official Apple support forums on this problem that spanned a couple of years and a few hundred pages. Tens of thousands of posts without a single official peep from Apple. There were plenty of articles written about it on Mac sites and other tech sites like Ars Technica. It took Apple over a year to even acknowledge the issue. By the time Apple did issue the Repair Order (recall), a lot of people wrote off or sold their laptops at a loss and had no recourse. So this is a little different from other laptop manufacturers having issues with a specific model. Before the Repair Order was issued, the official fix was to replace the logic board with a fresh logic board that had the same defect (most of the people who had their logic boards replaced got the same problem within a few months, including myself). Great if you had AppleCare, but a $500+ fix if the AppleCare had lapsed or if you didn't have AppleCare. Am I bitter? Of course I am. I bought a relatively top end laptop from a company that had a reputation for treating their customers way better than their competitors. And I happily paid the premium (maybe 1K more than a similarly spec'ed Windows laptop at the time) with the expectation that I would be taken care of in the unlikely chance there was something wrong with my MBP. And that didn't happen. I was just lucky that I kept my bricked MBP around so that I could get it fixed when the recall finally came around. At least then I could get some salvage value out of it.