We sell a business management SaaS that aims to cover 80% of business operations in a niche space. After building a MVP with a handful of businesses and people

We sell a business management SaaS that aims to cover 80% of business operations in a niche space. After building a MVP with a handful of businesses and people with industry experience we learned through the sales process that there was a vast amount of differences between each individual business. We (the founders) had to be the initial salespeople to gain knowledge from several hundred businesses to identify the commonalities and weed out the crazies and formulate a dev plan on how to cover these differences. I guess my point is that you don't know what you don't know until you do something. Having this knowledge funnel down through a non technical salesperson would have been detrimental. It gets better! 18 months in and we are successful with having a dedicated salesperson with limited product knowledge backed by a technical onboarding team.