> So I've heard, that it's difficult to get a human involved if you have a problem with Google's free products. Nobody claims it's difficult; it's impossible v

> So I've heard, that it's difficult to get a human involved if you have a problem with Google's free products. Nobody claims it's difficult; it's impossible via official channels. You have to make a scene on Twitter, so obviously if you value your time and reputation you just switch providers instead of being "one of those people".