4 ms·
The problem with lines could be solved instead by re-instituting the original meaning of express lanes. It used to be under ten items, then 10-11 items. Now the
by whoopdedo 10y ago
The problem with lines could be solved instead by re-instituting the original meaning of express lanes. It used to be under ten items, then 10-11 items. Now the store I shop at says "about 15 items" to avoid doing any actual counting. Today I was buying a single item and all the self-checkout machines were in use. So I go into the express lane with two people ahead of me. Not only was one of the customers buying more than 15 items, they BOTH paid with a personal check!
Limit the express lane to strictly 11 items or less and only accept cards and cash (or even cards only) and it will move quicker than the self-service machines.