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> This is why last weekend I moved to FastMail. I've filed two support tickets since, and both were responded to in an hour or two. Can absolutely confirm that

by marco1 10y ago

> This is why last weekend I moved to FastMail. I've filed two support tickets since, and both were responded to in an hour or two. Can absolutely confirm that. However, there's place for both Gmail and FastMail. Just know what you pay and what you're entitled to get for that price.

mahyarm 10y ago
For me the issue is transitioning from something like gmail to my own email. I've had the account for 12 years at this point.
- phs318u 10y ago
  I'm in a similar boat. I've used Gmail since its first year in operation. I started transitioning off it earlier this year, keeping it running as I've slowly migrated the vast number of web accounts that use my Gmail address as an ID, to use the new email address. With the benefit of hindsight I see that I should have registered my own domain and used that for all web registrations. Oh well. The final step will be to migrate my archive. I hope to be done by Christmas at which point I will strip all details from my account and then delete it.
- ocdtrekkie 10y ago
  Yeah, I procrastinated on this for years. What I did was: - Created an email address at my own domain and forwarded it to Gmail. - For the last year or so, started using it as my email address and changing accounts to use it as it came up. - Signed up with FastMail and set up my domain's MX records to point to it. - Still checking Gmail for stragglers to change over to my new address. - Eventually will set Gmail addresses to forward, but didn't want to rush that so I remember to just make stuff not go to Gmail. The hardest thing is getting used to folders again vs. labels. But FastMail has everything like filters and aliases and two-factor auth to an extent that... honestly makes Gmail look kinda basic. The advanced features of Gmail were the most compelling reason to switch to it, but FastMail takes them a lot further.
  - tnorthcutt 10y ago
    Eventually will set Gmail addresses to forward, but didn't want to rush that so I remember to just make stuff not go to Gmail. When I did this (from @gmail to @mydoman on google apps), I set up a filter to star/label anything forwarded from the old address, so I'd see an update was needed at the sending service/person. Perhaps the same could be done with FastMail.
    - ocdtrekkie 10y ago
      It definitely can, but I feel that if I make it easy to automatically handle email on my old address at my new address, I'll get lazy about actually changing it. So I'll wait a bit to do that until most of my email is properly changed over.
ocdtrekkie 10y ago
For some people, email is not a big part of their lives, and it's probably fine to have a free service. But I'd argue almost anyone for whom email is a daily necessity, you should be paying for a certain quality of service. I mean, your email is the core of your online identity, and if it vanishes, such as the dozens of stories we've heard of Google terminating people's account without warning, it can be devastating to put everything back together.
- tdkl 10y ago
  > For some people, email is not a big part of their lives Email is a big part of everyone's lives, who made an online account somewhere. Not to mention if they paired real identity and/or money to those accounts.
kochthesecond 10y ago
How is search in FastMail? And mobile clients?
- praneshp 10y ago
  I pair fastmail with postbox on mac, and search is terrific (because of postbox). Quite expensive though. Also nothing as good on mobile. But fastmail search has been okay, I'm not too handicapped.
- ocdtrekkie 10y ago
  Search seems adequate for my needs. And it works great with any IMAP email client. Actually the strangest thing I find amazing, is FastMail's endless scrolling being basically magical. I can scroll through over 2500 messages in a folder of mine, top to bottom, instantly. It's not paginating, it's not locking up at the bottom of the first 100 to stop and load more. It :just works: in their UI.

by marco1 10y ago

mahyarm 10y ago

For me the issue is transitioning from something like gmail to my own email. I've had the account for 12 years at this point.

phs318u 10y ago
I'm in a similar boat. I've used Gmail since its first year in operation. I started transitioning off it earlier this year, keeping it running as I've slowly migrated the vast number of web accounts that use my Gmail address as an ID, to use the new email address. With the benefit of hindsight I see that I should have registered my own domain and used that for all web registrations. Oh well. The final step will be to migrate my archive. I hope to be done by Christmas at which point I will strip all details from my account and then delete it.
ocdtrekkie 10y ago
Yeah, I procrastinated on this for years. What I did was: - Created an email address at my own domain and forwarded it to Gmail. - For the last year or so, started using it as my email address and changing accounts to use it as it came up. - Signed up with FastMail and set up my domain's MX records to point to it. - Still checking Gmail for stragglers to change over to my new address. - Eventually will set Gmail addresses to forward, but didn't want to rush that so I remember to just make stuff not go to Gmail. The hardest thing is getting used to folders again vs. labels. But FastMail has everything like filters and aliases and two-factor auth to an extent that... honestly makes Gmail look kinda basic. The advanced features of Gmail were the most compelling reason to switch to it, but FastMail takes them a lot further.
- tnorthcutt 10y ago
  Eventually will set Gmail addresses to forward, but didn't want to rush that so I remember to just make stuff not go to Gmail. When I did this (from @gmail to @mydoman on google apps), I set up a filter to star/label anything forwarded from the old address, so I'd see an update was needed at the sending service/person. Perhaps the same could be done with FastMail.
  - ocdtrekkie 10y ago
    It definitely can, but I feel that if I make it easy to automatically handle email on my old address at my new address, I'll get lazy about actually changing it. So I'll wait a bit to do that until most of my email is properly changed over.

ocdtrekkie 10y ago

For some people, email is not a big part of their lives, and it's probably fine to have a free service. But I'd argue almost anyone for whom email is a daily necessity, you should be paying for a certain quality of service. I mean, your email is the core of your online identity, and if it vanishes, such as the dozens of stories we've heard of Google terminating people's account without warning, it can be devastating to put everything back together.

tdkl 10y ago
> For some people, email is not a big part of their lives Email is a big part of everyone's lives, who made an online account somewhere. Not to mention if they paired real identity and/or money to those accounts.

kochthesecond 10y ago

How is search in FastMail? And mobile clients?

praneshp 10y ago
I pair fastmail with postbox on mac, and search is terrific (because of postbox). Quite expensive though. Also nothing as good on mobile. But fastmail search has been okay, I'm not too handicapped.
ocdtrekkie 10y ago
Search seems adequate for my needs. And it works great with any IMAP email client. Actually the strangest thing I find amazing, is FastMail's endless scrolling being basically magical. I can scroll through over 2500 messages in a folder of mine, top to bottom, instantly. It's not paginating, it's not locking up at the bottom of the first 100 to stop and load more. It :just works: in their UI.