It's not "designers" ruining software, it's wrong or misaligned incentives and goals. Most software isn't designed with (only) the user in mind or even just wit

It's not "designers" ruining software, it's wrong or misaligned incentives and goals. Most software isn't designed with (only) the user in mind or even just with respecting the user at all. With many free software products it's a commonly accepted view that you're not the customer but the product. In case of music apps licence restrictions are involved as well. It's probably not entirely wrong to say that apps like iTunes are in part designed to meet the requirements of lawyers, which in most cases won't align with those of the users. Moreover, developers are ruining software as well, just in different ways. Many developers focus on getting the internal design (design patterns, architecture, database design, whatever) of a software product right but tend to neglect the external, user-facing design because "UI is just a minor detail" real engineers can't be bothered with. Just have a look at applications like SoapUI or pgAdmin. They do a great job in terms of functionality but it's obvious that good usability wasn't exactly one of their requirements.