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-- Most merchants want either a declined transaction (possibly with explanation -- possibly), or an accepted one with a guarantee against chargebacks. Well in
by louischatriot 10y ago
-- Most merchants want either a declined transaction (possibly with explanation -- possibly), or an accepted one with a guarantee against chargebacks.
Well in fact their is an issue of misaligned incentives here. Your chargeback insurance has a strong incentive not to receive any chargeback (of course), so they will be overly cautious and decline a lot of valid charges. Stripe on the other hand as perfectly aligned incentives with the merchant, as they don't make money on a blocked transaction.
(disclaimer: I work at Stripe)
- maratc 10y agoThis does not contradict what I said. Declines should be free. Accepts should be guaranteed (but not free). Stripe currently offers free declines, but not guaranteed accepts.
- deleted 10y ago[deleted]