I had a very similar issue with a gas leak when I was in the UK. When the owner didn't fix it I had to get a hotel and spend the next month fighting with airbnb

I had a very similar issue with a gas leak when I was in the UK. When the owner didn't fix it I had to get a hotel and spend the next month fighting with airbnb to refund my money. Airbnb removed my review for not staying in the apartment (I didn't sleep in the apartment of course, but I spent several hours with the owner there). The listing had a huge number of near perfect reviews and still does. I assume other people get screwed and have to waste a lot of time too. I've stayed in more than 10 apartments in a bunch of different countries, but this negative experience made me fearful of using it in a foreign country again. I wasted an entire afternoon during my vacation and countless hours after.