3 ms·
I understand your concerns as seller, but as a buyer located outside the US, blacklisting freight forwarders is really annoying, as it blocks access to legitim
by X-Cubed 10y ago
I understand your concerns as seller, but as a buyer located outside the US, blacklisting freight forwarders is really annoying, as it blocks access to legitimate buyers as well.
The government-owned postal service in New Zealand, NZPost, run a service known as YouShop https://www.nzpost.co.nz/tools/youshop https://www.nzpost.co.nz/tools/youshop specifically to allow Kiwis to get access to products that are either only sold overseas, or would cost ridiculous amounts of money to ship via those sellers. They operate by providing a personal address in US, the EU, or China, backed by third-party freight forwarders.
- tyingq 10y agoUnfortunately, the fraud rate is just too high for us to do otherwise. Additionally, it creates issues even with legitimate customers. If the product arrives with shipping damage, there's no way to know if it was caused by our shipper, or the freight forwarder. The customer, though, is quite sure it's our issue to resolve...