4 ms·
No, these are light items and the apartment office is less than a minute walk away from my door. I think the main issue is that there's only one lady staffing
by DashRattlesnake 10y ago
No, these are light items and the apartment office is less than a minute walk away from my door.
I think the main issue is that there's only one lady staffing the office part-time, so it's sometimes closed when the driver gets there. That's not a problem for the major carriers: their drivers are professionals who know their route and when to be at the office; and if they they're late, they just put the package back on the truck for tomorrow. Amazon probably pays their randos on a piecework basis and they're not incentivized to follow the instructions and return the package to the shipping depot when I'm not at home and the office is closed.
I have communicated the office's hours to Amazon Logistics, and they said they'd enter it into their system, but that has done absolutely no good: the problems persist. A good carrier would have drivers that could read signs and update and retrieve notes from their own systems without requiring customer intervention. Amazon Logistics is not a good carrier.
Edit:
Did some Googling and found this:
https://www.reddit.com/r/amazon/comments/53ybde/amazon_logistics_driver_here_here_to_answer_any/ https://www.reddit.com/r/amazon/comments/53ybde/amazon_logis...
> Amazon put enormous pressure on drivers, the reason drivers put parcels in recycling bins is due to the fact that we are reprimanded for returning to the depot with parcels. They expect 100percent delivered everytime.
No wonder they suck.