The end result, more often than not, is 10%. At this point, it has nothing to do with industrial guaranteed service levels, it's marketing X and delivering Y<<X

The end result, more often than not, is 10%. At this point, it has nothing to do with industrial guaranteed service levels, it's marketing X and delivering Y<<X. Who cares about the price, as a customer I want to at least be able to know what I'm buying before committing 6, 12 months. There can be no competition or progress when we continue allowing ISPs to promise theoretical bandwidths that they don't come close to, ever.