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I have an increasingly growing list of things that I'll never buy on Amazon because all of the listings are through 3rd-party vendors participating in Prime. T

by xenihn 10y ago

I have an increasingly growing list of things that I'll never buy on Amazon because all of the listings are through 3rd-party vendors participating in Prime. The risk of receiving counterfeit and/or defective product is too great. - any peripheral for Apple not directly sold by Apple or Amazon - Gilette razor blades (yes, I've tried straight razors, my skin and hair are awful) - SD/MicroSD cards - Condoms I know Amazon will instantly refund me and pay for return shipping if I do get a fake, but I'd rather just spend a bit extra and buy it somewhere else where I know it won't be an issue.

DanielleMolloy 10y ago
In my experience their customer service indeed refunded and paid return shipping on counterfeit products. I had to request a refund due to fake products 2-3 times over the many years I have been a happy customer there. No problem with Amazon's service with such issues, ever. Counterfeits have been a problem on Amazon for several years. There was a time when only places like eBay or Rakuten had these issues. On Amazon you could just clearly see which products come directly from their warehouses and which you thus could trust 100%, and which from e.g. their Marketplace sellers (which has always involved a little risk). I am really puzzled when / why they decided to mix both worlds up, in visual disguise. Apparently at some point they have made the bad decision to become the Western Alibaba-like marketplace. I had hoped that they, having some very intelligent employees, will eventually solve this issue; but I don't see this happening right now. In online shopping trust is extra important, and regarding the counterfeits they are gambling with their strong customer trust quite a bit.
nommm-nommm 10y ago
counterfeit condoms? That's horribly scary!
majewsky 10y ago
> Condoms So Amazon babies are a thing now?
Grishnakh 10y ago
>Gilette razor blades (yes, I've tried straight razors, my skin and hair are awful) Get a double-edged safety razor. It takes some practice to learn to use it well, but it's worth the investment. Personally I like the Edwin Jagger razor handles.

by xenihn 10y ago

DanielleMolloy 10y ago

In my experience their customer service indeed refunded and paid return shipping on counterfeit products. I had to request a refund due to fake products 2-3 times over the many years I have been a happy customer there. No problem with Amazon's service with such issues, ever. Counterfeits have been a problem on Amazon for several years. There was a time when only places like eBay or Rakuten had these issues. On Amazon you could just clearly see which products come directly from their warehouses and which you thus could trust 100%, and which from e.g. their Marketplace sellers (which has always involved a little risk). I am really puzzled when / why they decided to mix both worlds up, in visual disguise. Apparently at some point they have made the bad decision to become the Western Alibaba-like marketplace. I had hoped that they, having some very intelligent employees, will eventually solve this issue; but I don't see this happening right now. In online shopping trust is extra important, and regarding the counterfeits they are gambling with their strong customer trust quite a bit.

nommm-nommm 10y ago

counterfeit condoms? That's horribly scary!

majewsky 10y ago

> Condoms So Amazon babies are a thing now?

Grishnakh 10y ago

>Gilette razor blades (yes, I've tried straight razors, my skin and hair are awful) Get a double-edged safety razor. It takes some practice to learn to use it well, but it's worth the investment. Personally I like the Edwin Jagger razor handles.