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Both email and phone, but for full transparency we actually prefer email since it keeps a full log of conversations with consumers for both parties to have. Ou
by arfrank 10y ago
Both email and phone, but for full transparency we actually prefer email since it keeps a full log of conversations with consumers for both parties to have. Our card has a number on the back of it and a few other in-app spots have our number on it.
- bogomipz 10y agoThanks this is good to know. I think many people prefer the immediacy of phone support when they are having a payment issue. I looked through your FAQ and didn't see any mention of support which is why I asked. Congrats on the launch!