Your information is spot on. I have been working with Sabre daily for a few years now, and I don't want to think about the time I have wasted waiting for a Sabr

Your information is spot on. I have been working with Sabre daily for a few years now, and I don't want to think about the time I have wasted waiting for a Sabre response... it does go down once a week, which I guess is a perk