I agree authenticity is valuable, but the "innocent bystander" doesn't have the context to even know that "angry-person-on-the-phone" is having a rough day. No

I agree authenticity is valuable, but the "innocent bystander" doesn't have the context to even know that "angry-person-on-the-phone" is having a rough day. Normally functioning adults do have some control over their emotions. If one is red-hot angry, they can take a deep breath, count to ten, put the situation into perspective, and reflect on the feelings of others. It is not an accident that this is what we tell children to do when they're having a fit-- it fucking works! This is not "hiding" anger, it is recognizing and dealing with anger.