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I agree with most of what is said here. What has personally helped me is to know the limits of patience and to walk out of the scenario as soon as those limits
by deepGem 10y ago
I agree with most of what is said here. What has personally helped me is to know the limits of patience and to walk out of the scenario as soon as those limits cross. In the quoted instance, I would have never waited for 35 minutes on the call . I would have cut the call in 10 regardless of the expected outcome.
It's better to judge what kind of a situation you are walking into and set expectations accordingly. For instance, in Bangalore I know that it is normal for people to be late for meetings. Traffic is bad, your previous meetings don't end on time etc. So I'll be prepared for a 15-30 minute wait. Beyond that I'll just cancel and move on. I failed do this on an interview and it was just an unpleasant experience. The interviewer was pissed and so was I. We just wasted the next 30 minutes.
- cdubzzz 10y agoSo if you have something you need to accomplish, and you can't do it in the ten minutes you allow for your interaction, what do you do? The classic example in the US is the silly cable plans here that give "promotional" rates for a year or two and then double or triple in cost automatically. What would you do in this situation if it would take, say, 45 minutes on the phone to get what you need?
- deepGem 10y agoI presume they won't tell you the wait time upfront. In such a case, calling the cable company will be my secondary activity on a headset while watching a movie or something of that sort. I'm just saying that I'll be prepared for the wait.