" and they are very good at what they do), but they aren't really stepping up to the plate either" - This doesn't make sense. Anyway, either they were hired to

" and they are very good at what they do), but they aren't really stepping up to the plate either" - This doesn't make sense. Anyway, either they were hired to work during business hours, or not. You can't hire to work 9-to-5 and expect people to work 24/7. Besides if you are working 24/7 you will burn out. It's that simple. And how big is the company? Is it really the case that one person working really hard will make a difference? If you work with people, try to understand their angle; maybe you're right, maybe you're wrong, maybe everyone's right.