Thank you!! :D I actually started out on SMS with Twilio! I switched to Facebook Messenger simply because it was starting to get expensive and I really started

Thank you!! :D I actually started out on SMS with Twilio! I switched to Facebook Messenger simply because it was starting to get expensive and I really started to miss the niceties of using a proper chat platform: thing like predictable message delivery, getting someone's first name without asking, and easy/free image embedding. I'm going to try and do Google Hangouts and Slack next - unless someone has other good ideas for platforms to support?