> Personally, I can't imagine having the expectation set that I need to be on call, and work on code commits with deadlines, while debugging networking issues i

> Personally, I can't imagine having the expectation set that I need to be on call, and work on code commits with deadlines, while debugging networking issues in production. This seems to be the meme of "the supporting infrastructure always breaks and causes the pager engagements!" I have seen those orgs and times where networking or facility failures are the leading cause of outages. Long term those are symptoms of chronic underinvestment and tech debt accumulation. I also see, on a daily basis, a massive business where the absolute leading cause of "outage minutes" is software defect or deficiency. With investment in supporting infrastructure you're paged 10 times for a defect your team "developed" for every one unavoidable dependency failure. Big companies can make those (huge) investments themselves. Small companies can pay someone else for access to theirs. In any case its always a business decision, not a certainty.