This reminds me of one of my favorite blog posts: https://circleci.com/blog/kindness-is-underrated/ https://circleci.com/blog/kindness-is-underrated/ > The cho

This reminds me of one of my favorite blog posts: https://circleci.com/blog/kindness-is-underrated/ https://circleci.com/blog/kindness-is-underrated/ > The choice to be kind can be hard, especially when you’re frustrated or when, thanks to your gifts, you know that someone has made the sort of error you could easily have avoided. It’s easier to be direct; to not concern yourself too heavily with the emotions of others; to want to be unequivocal in your rejection. Being kind is hard, and being an asshole is easy. People have a natural tendency gravitate towards the easy choice, the path of least resistance. Making the more difficult choice to be kind takes time, effort, and lots of empathy, but I firmly believe what you get in return is worth all that. By being kind, you help create a more trusting, inclusive, and generally more pleasant atmosphere for you and your team to work and grow in. People also tend to respond to kindness in kind (bad pun intended, sorry!), and kind people tend to prefer working with other kind people, so in many ways kindness literally begets more kindness. Being an asshole also comes with similar feedback loops, but I know which one I want working for my team! Disclaimer: I'm working at CircleCI now. :)