There's a story that I love about Pixar, a Black Swan event, and Toy Story 2 [0]. The gist was, the movie's files were accidentally deleted while still in produ

There's a story that I love about Pixar, a Black Swan event, and Toy Story 2 [0]. The gist was, the movie's files were accidentally deleted while still in production, and the backup was corrupted. Instead of blasting people for mistakes they set about fixing the immediate problem, and then instead of demanding "accountability" from those responsible, they set about fixing the root cause. A few excerpts from the linked article: "Aside from the fact that there was immediate chatter about who might have made such a dumb move, the discussion quickly moved right on to how to fix the problem." "Instead of dwelling on pinning the blame or lamenting the loss of time and effort, the team made sure to alter the backup strategy so that something like that didn’t happen again, and it went about making up for lost time." [0] http://thenextweb.com/media/2012/05/21/how-pixars-toy-story-2-was-deleted-twice-once-by-technology-and-again-for-its-own-good/ http://thenextweb.com/media/2012/05/21/how-pixars-toy-story-...