This demonstrates two principles from "How to Win Friends and Influence People": - Don't criticize, condemn, or complain. - If you're wrong, admit it quickly a

This demonstrates two principles from "How to Win Friends and Influence People": - Don't criticize, condemn, or complain. - If you're wrong, admit it quickly and emphatically. There are many good anecdotes like this in the book, including endymi0n's example.