Situations like this really let you know the true merit of your leadership. I had a similar situation - where alerts based on bad data went out to customers, a

Situations like this really let you know the true merit of your leadership. I had a similar situation - where alerts based on bad data went out to customers, and hundreds of customer support tickets started flooding in. The VP, Director, and my manager all came to my desk. Instead of chewing me out, or telling me how much I had messed up, they calmly figured out the issue, told me that mistakes happen, and thanked me for helping them figure out how unreliable the underlying data we were using was.