3 ms·
In my experience very few serious mistakes are deliberate and there is a huge gain to find a way to not make the same mistake again. Which include avoiding blam
by bjelkeman-again 10y ago
In my experience very few serious mistakes are deliberate and there is a huge gain to find a way to not make the same mistake again. Which include avoiding blame, but rather go looking for the root cause.
People who can handle serious mistakes in others are some of the best partners you can have in your efforts. IMHO they aren't fairy tales.
- deleted 10y ago[deleted]
- new_hackers 10y agoNever attribute to malice that which can be adequately explained by stupidity.
- heymijo 10y agoThere's a story that I love about Pixar, a Black Swan event, and Toy Story 2 [0]. The gist was, the movie's files were accidentally deleted while still in production, and the backup was corrupted. Instead of blasting people for mistakes they set about fixing the immediate problem, and then instead of demanding "accountability" from those responsible, they set about fixing the root cause. A few excerpts from the linked article: "Aside from the fact that there was immediate chatter about who might have made such a dumb move, the discussion quickly moved right on to how to fix the problem." "Instead of dwelling on pinning the blame or lamenting the loss of time and effort, the team made sure to alter the backup strategy so that something like that didn’t happen again, and it went about making up for lost time." [0] http://thenextweb.com/media/2012/05/21/how-pixars-toy-story-2-was-deleted-twice-once-by-technology-and-again-for-its-own-good/ http://thenextweb.com/media/2012/05/21/how-pixars-toy-story-...