I suspect that AliExpress helps sellers manipulate ratings, else the sellers wouldn't turn a deaf ear to any queries. Moreover, I'm not even sure how does the

I suspect that AliExpress helps sellers manipulate ratings, else the sellers wouldn't turn a deaf ear to any queries. Moreover, I'm not even sure how does the rating system on AliExpress work. I wasn't even given an option to rate the seller. The official support is terrible; they'd act as if they're very concerned but they wouldn't do anything even if the seller doesn't respond to any of your messages.