The role of a school is to produce good students, who 20 years down the road would be happy about their education. The role of a company is to satisfy clients

The role of a school is to produce good students, who 20 years down the road would be happy about their education. The role of a company is to satisfy clients enough to see them returning. Here the clients are parents, and the target is that they return next year. Free-market can work in the direction of human progress but a lot of people miss the fact that incentives have to be designed for this to happen, they don't just magically appear.