So basically you seem to judge situations poorly, but seem to insinuate that customer complaints are often not justified. That may be, and that's why it's a go

So basically you seem to judge situations poorly, but seem to insinuate that customer complaints are often not justified. That may be, and that's why it's a good idea to wait for proof. People saying "I told you so" or "Every time" are missing the point and not helping.