FWIW I agree. I live in the UK and don't think we have a particularly litigious culture but, and I mean no disrespect to facebook in saying this, you're on a hi

FWIW I agree. I live in the UK and don't think we have a particularly litigious culture but, and I mean no disrespect to facebook in saying this, you're on a hiding to nothing trying to deal with their support department. Nobody in there has any authority to make anything happen. With $160k on the line (and, by the way, well done: with ~$80k monthly revenue you are living what many of us would consider to be the dream) you need to lawyer up. This isn't about taking facebook to court: it's about making your case to a group of people that can actually get something done for you (facebook's legal department) in a language that they understand.