One of the most high-profile cases I can think of is the Tylenol murders and subsequent recall. The J&J handling of the problem is actually a textbook case of h

One of the most high-profile cases I can think of is the Tylenol murders and subsequent recall. The J&J handling of the problem is actually a textbook case of how to handle this kind of thing properly. https://en.wikipedia.org/wiki/Chicago_Tylenol_murders https://en.wikipedia.org/wiki/Chicago_Tylenol_murders Edit: I commented before reading the article and just noticed that this incident was mentioned in the article itself.