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When I worked at a Fortune 500 company, I made short tutorials with screen shots that I would email people in my department when they had certain issues. When
by Mz 10y ago
When I worked at a Fortune 500 company, I made short tutorials with screen shots that I would email people in my department when they had certain issues.
When I played IT support for a local not-for-profit, I did things like created a desktop icon for the things most needed by the technically illiterate staff member who had to fill out so much of their peperwork on the computer.
- neilsharma 10y agoWas that the defacto way of communicating tech products to non-tech people within the company? Do fortune 500 companies not have training on how to use all the software they'd need to use, or is this just for in-house tech that might not be well documented or designed? A lot of my non-tech friends are given google docs that are essentially if-else chains on how to query databases or work with custom tech.
- Mz 10y agoI had a non tech job, but I have a Certificate in GIS. I was often improving on some existing tutorial. A lot of our programs were in house tech.