Not quite as exploitative as the music industry prefers to behave in pursuit of profits, but I concur the general top-down structuring of environments like that

Not quite as exploitative as the music industry prefers to behave in pursuit of profits, but I concur the general top-down structuring of environments like that is not particularly an accident. Like hard seats in a fast food restaurant - they're not supposed to make you want to stay for an extended period of time, in theory.