> This has done untold damage to their brand in the eyes of the average consumer.. This seems like a huge overreaction, even if their phones are exploding - wh

> This has done untold damage to their brand in the eyes of the average consumer.. This seems like a huge overreaction, even if their phones are exploding - why would that matter if I'm looking at a monitor? They've produced millions of non-exploding product, so this is just some mistake that dropped in. The average consumer won't remember this in a month.