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Thanks for the forward @jkuria! Hi all, Agreed - from our vantage perspective, a majority of US airports still have a long way to go before they match best-in-
by flightspeak 10y ago
Thanks for the forward @jkuria!
Hi all,
Agreed - from our vantage perspective, a majority of US airports still have a long way to go before they match best-in-class industry standards. We’ve been privileged to see (and contribute to) improvements across planning, traveler engagement, terminal design (cool stuff happening here) and much more. US airport leaders like PDX and CVG (recognized by travelers and Skytrax awards) are contributing to best practices that are slowly but widely being adopted.
From a personal perspective (as the founder of flightSpeak), I’m more optimistic about airports b/c of the human element that is largely untapped. The noise of wait times and lack of information has drowned out the fascination of discovery at airports, which we’re working on changing.
If you’d like to find out more of what your local airport is doing, do a search for “<IATA> master plan” You’ll be surprised there’s a ton you can also contribute to as a traveler and resident (if you’re in the area of the airport).