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As any Six Sigma green belt will tell you, use The Five Whys [1] The vehicle will not start. (the problem) Why? - The battery is dead. (first why)
by SixSigma 10y ago
As any Six Sigma green belt will tell you, use The Five Whys [1]
The vehicle will not start. (the problem)
Why? - The battery is dead. (first why)
Why? - The alternator is not functioning. (second why)
Why? - The alternator belt has broken. (third why)
Why? - The alternator belt was well beyond its useful service life and not replaced. (fourth why)
Why? - The vehicle was not maintained according to the recommended service schedule. (fifth why, a root cause)
[1] https://en.wikipedia.org/wiki/5_Whys https://en.wikipedia.org/wiki/5_Whys