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How Companies Can Protect Themselves Against Chargebacks
- blahedo 17y agoThey seem to know a lot about how the credit card system works, which is why the following puzzled me: "Finally, always be sure to request identification when a customer’s credit card is not signed. A driver’s license or other photographed, government-issued ID card will verify whether a customer is authorized to use the card in question." In fact, you should insist that they sign the card. Contrary to popular belief, the signature on the card is not there primarily to provide a reference signature to compare to (though it's often used that way)---that signature is your proof that they've actually agreed to the terms of their credit card agreement. The card is not valid without it.
- wanderr 17y agoHowevern in practice that is both annoying and won't do much of anything to protect you from chargebacks, unless you have some way to prove later that the card was signed. The signature area on my card has worn off, and I have re-signed it several times including with permanent marker, but my signature won't stick. Any retailers giving me hassle about it annoy me for no good reason and are less likely to receive my business in the future.