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If someone could invent a tool that turns any automated touch-tone or voice menu into a GUI, and sell that tool to every major company, it would improve the qua

by tboyd47 10y ago

If someone could invent a tool that turns any automated touch-tone or voice menu into a GUI, and sell that tool to every major company, it would improve the quality of life of nearly everyone.

mrg3_2013 10y ago
I am a bit slow today. Can you explain the usage please ? Because I didn't understand how a GUI would be used.
- tboyd47 10y ago
  It's just an idea I had. Maybe it would benefit consumers more than enterprise. Basically when I call company X for whatever reason, instead of having to give some robotic voice my full attention so it can slog through every possible option in a touch tone menu, I would just make a few selections on the phone's touch screen, get connected to a human, and get on with my life.
  - AznHisoka 10y ago
    Isn't that TTY (Telecommunication Device for the Deaf)? Funny, the first time a company gave me that option, I chose it, not knowing it was for the deaf only. Wish it was the default for every single person in the world.
  - HiFaraz 10y ago
    Skipmenu does this