Google seems to be doing ok to me. I like your point that success can hide problems though; Ed Catmull presents it very well here: https://www.youtube.com/watch

Google seems to be doing ok to me. I like your point that success can hide problems though; Ed Catmull presents it very well here: https://www.youtube.com/watch?v=k2h2lvhzMDc https://www.youtube.com/watch?v=k2h2lvhzMDc It looks like people were suggesting that Google takes this advice more to heart six years ago already: https://hbr.org/2010/08/what-google-could-learn-from-p https://hbr.org/2010/08/what-google-could-learn-from-p