4 ms·

Ask HN: What are the boring enterprise problems that could use NLP?

8 points by mrg3_2013 10y ago

tboyd47 10y ago
If someone could invent a tool that turns any automated touch-tone or voice menu into a GUI, and sell that tool to every major company, it would improve the quality of life of nearly everyone.
- mrg3_2013 10y ago
  I am a bit slow today. Can you explain the usage please ? Because I didn't understand how a GUI would be used.
  - tboyd47 10y ago
    It's just an idea I had. Maybe it would benefit consumers more than enterprise. Basically when I call company X for whatever reason, instead of having to give some robotic voice my full attention so it can slog through every possible option in a touch tone menu, I would just make a few selections on the phone's touch screen, get connected to a human, and get on with my life.
    - AznHisoka 10y ago
      Isn't that TTY (Telecommunication Device for the Deaf)? Funny, the first time a company gave me that option, I chose it, not knowing it was for the deaf only. Wish it was the default for every single person in the world.
    - HiFaraz 10y ago
      Skipmenu does this
arikr 10y ago
Perhaps smarter email inboxes? i.e. tell me the urgency of an email based on the words/content of an email, things like this