I appreciate that it's a hard project and I appreciate the work that's gone into it. NLP is hard, and any progress in it is always amazing and a worthwhile ende

I appreciate that it's a hard project and I appreciate the work that's gone into it. NLP is hard, and any progress in it is always amazing and a worthwhile endevor. However, the measure of a product is not how hard you worked on it, but how well it works. Cuil/cpedia doesn't work. They shouldn't be releasing it as if it were a product. Progress towards the solution is great, but unless it reaches or almost reaches the solution, it should be published in an academic journal. By releasing it in the wild, you set an expectation for how much progress has been made. Blaming the user for not understanding the problem is incorrect; the user is not supposed to see the problem in the first place. If your users need to understand the problems that you've had under the hood, then your product isn't ready for prime time.