Ok, I just skimmed the article, and saw the part about how Walmart's personal shoppers will check your produce and only pick good stuff to give to you, because

Ok, I just skimmed the article, and saw the part about how Walmart's personal shoppers will check your produce and only pick good stuff to give to you, because they don't want a "trust fail" (people aren't going to use this for buying produce if they get rotten, overripe, etc. produce delivered to them or broken eggs). My question here is: why do in-store shoppers not get the same treatment? Why are they even offering crappy produce that their personal shoppers now have to pick through for non-bruised apples? Wouldn't it make more sense to have produce workers check out all the produce before putting it out and tossing the bad stuff, and then checking over it periodically and tossing out anything that's gone bad? Or would that cut into profits too much to not take advantage of shoppers who aren't as savvy about not buying bad produce? Finally, maybe I'm just weird, but I actually like going grocery shopping to an extent. Since I buy so much stuff online now (due to both cost and convenience for many things: it's usually much cheaper, and also frequently much easier to find exactly what I want instead of having to call around and see who has something in stock), going shopping for groceries gives me a chance to get out of my bubble and be around other people besides my coworkers and see people in a public setting, and also get a little exercise and also get to browse things. You're not going to save any money buying groceries online (it doesn't save money the way it does for some other goods with a higher "value density"), and there's a huge variety of different foods out there, with new stuff coming out all the time. I guess someone with small kids probably sees things differently.