The pricing is cheap because it offers very little features. In fact it is just a wrapper around Mailgun and Trello. Canned responses are not possible to imple

The pricing is cheap because it offers very little features. In fact it is just a wrapper around Mailgun and Trello. Canned responses are not possible to implement because all the action happens inside Trello, and I can't modify the Trello UI to add new things. I've thought about using some dark magic tricks for this task, but users would not understand. I have considered offering addons that would provide reporting and canned responses also, but those should come after I have a bigger customer base. Anyway, thank you very much for your feedback.