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> He wants Apple to change back to what made it great. If that's what he wants this blog post is really short on actual suggestions or details of specific prob

by ebbv 10y ago

> He wants Apple to change back to what made it great. If that's what he wants this blog post is really short on actual suggestions or details of specific problems and big on just general "Apple sucks now, it was good before." which is useless. I'd have a lot more patience for this type of article if he actually went into detail like "My MacBook used to get 10 hours of battery life before updating to Sierra now it only gets 8." or "My wife doesn't like her iPhone 7 because she has had problems with Wifi connectivity and battery life." instead of "She's frustrated with her iPhone 7." Which, again, is useless complaining.

jonas21 10y ago
He does list quite a few issues: > My Watch is misbehaving too, regularly losing its ability to track heart-rate and thus update in-progress workout calories for ten or twenty minutes at a time. Its battery life is vastly reduced. My iPhone’s battery widget shifts itself around on the widgets screen, and regularly vanishes altogether. There’s an unfamiliar street-address hovering in the Spotlight screen that I don’t recognise, beneath the app suggestions. It’s hit-or-miss as to whether the emoji suggestions feature works in the new on-screen keyboard. I quickly disabled my Apple Music trial after it deleted several of my rare live versions of Dire Straits tracks. And Apple Support finally conceded that my immaculate, obsessively-cared-for 2015 MacBook was beyond repair after three warranty parts-replacements --- Apple's not dumb. I'm sure they're already aware of these issues. It's a question of whether they care enough about quality to fix them, even if it means delaying a launch or cutting products. In that respect, the author is doing the best he can to help Apple fix them -- by letting them know that long-time fans do care about the issues, and view it as a change in their relationship with Apple.
- ebbv 10y ago
  Yeah there's a couple examples but the article is mostly just general griping, which, like I said, I'm bored of. I should be clear; there are plenty of things to complain about with Apple. They aren't a perfect company and their products aren't perfect. But we see articles like this one make the rounds several times a year and it's always the same "Apple's not as good as it was X years ago!"
languagewars 10y ago
I don't see expressing that a threshold has been passed as useless at all. I struggle with the question of whether to complain to companies like Apple. (For example, when running compatibility tests we used to find the occasional odd unrelated OS bug, but do I care if they fix it?) In the case of PC manufacturers and the like, they are all approaching the same local maxima at any given time and responding to every trivial gripe and indicator of lowering sentiment is the way they get the .01% better than their competitors that they need to be. Since there is no conversion cost at a next purchase, they've won market for the next quarter. If I help one improve, I force the others to worry just a tiny bit more too. For Apple, they have their own thing. If enough people complain about their resource allocation then it can fluctuate between a 10% worse deal or a 10% better deal in the measure of a particular demographic, depending on their price sensitivity, compatibility needs, etc. But if I am in a demographic where they are never going to get past break even against a market at another local maxima, then it is in my best interest to say nothing so the fight at the other local maxima gets as intense as possible and I don't get forced to buy/use the unwanted products, develop for them or test compatibility as often.

by ebbv 10y ago

jonas21 10y ago

He does list quite a few issues: > My Watch is misbehaving too, regularly losing its ability to track heart-rate and thus update in-progress workout calories for ten or twenty minutes at a time. Its battery life is vastly reduced. My iPhone’s battery widget shifts itself around on the widgets screen, and regularly vanishes altogether. There’s an unfamiliar street-address hovering in the Spotlight screen that I don’t recognise, beneath the app suggestions. It’s hit-or-miss as to whether the emoji suggestions feature works in the new on-screen keyboard. I quickly disabled my Apple Music trial after it deleted several of my rare live versions of Dire Straits tracks. And Apple Support finally conceded that my immaculate, obsessively-cared-for 2015 MacBook was beyond repair after three warranty parts-replacements --- Apple's not dumb. I'm sure they're already aware of these issues. It's a question of whether they care enough about quality to fix them, even if it means delaying a launch or cutting products. In that respect, the author is doing the best he can to help Apple fix them -- by letting them know that long-time fans do care about the issues, and view it as a change in their relationship with Apple.

ebbv 10y ago
Yeah there's a couple examples but the article is mostly just general griping, which, like I said, I'm bored of. I should be clear; there are plenty of things to complain about with Apple. They aren't a perfect company and their products aren't perfect. But we see articles like this one make the rounds several times a year and it's always the same "Apple's not as good as it was X years ago!"

languagewars 10y ago

I don't see expressing that a threshold has been passed as useless at all. I struggle with the question of whether to complain to companies like Apple. (For example, when running compatibility tests we used to find the occasional odd unrelated OS bug, but do I care if they fix it?) In the case of PC manufacturers and the like, they are all approaching the same local maxima at any given time and responding to every trivial gripe and indicator of lowering sentiment is the way they get the .01% better than their competitors that they need to be. Since there is no conversion cost at a next purchase, they've won market for the next quarter. If I help one improve, I force the others to worry just a tiny bit more too. For Apple, they have their own thing. If enough people complain about their resource allocation then it can fluctuate between a 10% worse deal or a 10% better deal in the measure of a particular demographic, depending on their price sensitivity, compatibility needs, etc. But if I am in a demographic where they are never going to get past break even against a market at another local maxima, then it is in my best interest to say nothing so the fight at the other local maxima gets as intense as possible and I don't get forced to buy/use the unwanted products, develop for them or test compatibility as often.