3 ms·
Its funny but I helped a company setup their MSP from tech point of view (integration) and being in high risk business, 3 years later they got dropped by 4 majo
by joering2 10y ago
Its funny but I helped a company setup their MSP from tech point of view (integration) and being in high risk business, 3 years later they got dropped by 4 major MSPs in USA and only one that stays with them is.. Bank of America Merchants.
Not only that, but with high risk their rates used to be 6-8% fee; with BOA its 1.7%.
My take is that BOA is so huge that they don't pay as much attention to chargebacks as other players. Of course eventually you might get kicked out if you misbehave, but on the other hand with EMS they went through 3 months of application process (and over 30 changes to their website to satisfy compliance department), and then got dropped at the first chargeback after processing 500 transactions. EMS explanation - you can't have more than 0.00% chargebacks on your account, which, unless you don't sell online at all, is impossible.
As of stripe, I never looked at them seriously enough, cause I was turned off by their false advertisement: happy woman that says "all my funds are at my bank account overnight, no questions ask". If you ever processed a dollar in USA, you know how far from truth that is -- in fact, process more than 5% of your monthly average with most MSPs and your funds will be on hold for few days for "manual review". That's a standard procedure and google's search for "stripe holds my funds" clearly shows this behavior. Stripe knows this but with their ads they target naive or non-experienced sellers.