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> Have you had bad experiences with Google Cloud platform support specifically? Yes, and cancelled our account as a result.
by erichocean 10y ago
> Have you had bad experiences with Google Cloud platform support specifically?
Yes, and cancelled our account as a result.
- vgt 10y agoSorry to hear that. Certainly not what we strive for. May I ask you to send me your specific experience to my email? (username at google dotcom). I would be happy to share it with our support teams and get a postmortem going? (I work at Google Cloud)
- erichocean 10y agoThanks for the offer. I'm swamped and we moved off of GCE last spring, so I don't have the info readily available. If we consider GCE in the future, I'll ping you before we do so we can ensure what happened to us then doesn't happen again. Thanks!